Shipping Policy

Shipping Policy

Last Updated: March 13th, 2026

At GoMotour, we work hard to deliver your order as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during holidays, promotional events, or periods of high demand.

Shipping Time

Estimated delivery times:

United States:

  • Standard Shipping: 5–12 Business Days

Canada:

  • 7–15 Business Days

International:

  • 7–20 Business Days

Actual delivery times may vary depending on location, customs clearance, weather conditions, and carrier delays.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to update.

Shipping Fees

Shipping costs are calculated at checkout unless otherwise stated.

Free shipping promotions may apply to eligible orders.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Campwell is not responsible for delays or losses caused by incorrect addresses submitted during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears lost, please contact our customer support team within 7 days of the expected delivery date.

We will work with the carrier to help resolve the issue as quickly as possible.

Contact:
support@gomotour.com

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